bd999 Terms & Conditions

Welcome. bd999 is a trusted online entertainment and betting platform in Bangladesh. These terms and conditions ("Terms") apply to our website, application, and all related services. By using our services, you are fully agreeing to these Terms.

If you have difficulty understanding any part, please contact our support team. The support team is available 24/7 via live chat and by email at [email protected].

The following terms used in these conditions shall have the meanings set out below:

"Platform"

The bd999 website (bd999.mom), mobile application, and all associated digital services are collectively referred to as the "Platform".

"User" or "You"

Any person who accesses, registers on, or uses any service on the Platform is referred to as a "User".

"Account"

A personal registered profile created for each user, through which they can access various platform services, make deposits and withdrawals, and participate in games.

"Bonus"

Promotional funds, free spins, or other rewards issued by bd999 that are granted subject to specific conditions.

"Services"

Slots, casino games, sports betting, fishing games, arcade games, and other entertainment activities are collectively referred to as "Services".

Age Requirement & Eligibility

To open an account at bd999, you must be 21 years of age or older. You must provide accurate and complete information at the time of registration. Registering with false information may result in the account being cancelled at any time and any deposited funds being forfeited.

Account Security

Keep your account password and login details completely confidential. Allowing anyone else to use your account is prohibited. If you become aware of any unauthorized access, notify our support team immediately.

Identity Verification (KYC)

bd999 may request identity verification for withdrawals above a certain amount or in cases of any suspicious activity. A national ID card (NID) or other valid document may be required for verification. bd999 reserves the right to put withdrawals on hold until verification is complete.

• Provide your correct name, address, and phone number at the time of registration.
• Do not operate multiple accounts from the same device or IP address.
• Transferring or selling your account to a third party is prohibited.
• Using a false identity or a stolen identity may result in legal action.

Accepted Payment Methods

bd999 currently supports the following mobile banking methods. No other methods are accepted:

• bKash — Bangladesh's most widely used mobile wallet
• Nagad — Digital financial service by Bangladesh Post Office
• Rocket — Mobile wallet service by Dutch-Bangla Bank
• Upay — Mobile financial service by United Commercial Bank

Minimum Deposit & Withdrawal

The minimum deposit amount across all payment methods is ৳500 and the minimum withdrawal amount is ৳800.

Deposit Terms

• Only deposit from a mobile wallet registered in your own name.
• Deposits made through a third party may be cancelled.
• If you encounter any issues with a transaction, notify the support team immediately.
• Deposited funds must come from a legitimate source.

Withdrawal Terms

• Account identity verification must be completed before applying for a withdrawal.
• If an active bonus is present, withdrawals cannot be made until the wagering requirement is fulfilled.
• bd999 may temporarily suspend withdrawals in cases of suspicious activity.

Welcome Bonus

A 100% welcome bonus is available on your first deposit at bd999, up to a maximum of ৳5,000. For example, depositing ৳1,000 gives you an extra ৳1,000 bonus for a total balance of ৳2,000; or depositing ৳12,000 gives you the maximum ৳5,000 bonus for a total balance of ৳17,000.

Wagering Requirement

Before withdrawing winnings from a bonus, a wagering requirement of 15x must be completed. Wagering is calculated on the bonus amount only, not on the deposit. Example: ৳1,000 bonus × 15 = ৳15,000 must be wagered before bonus winnings can be withdrawn.

General Bonus Terms

• Each bonus offer may have its own terms, which will be detailed on the offer page.
• A promotion cannot be combined with multiple bonuses at the same time unless specifically stated otherwise.
• bd999 reserves the right to modify, suspend, or cancel any bonus offer.
• If evidence of bonus abuse or manipulation is found, the account may be cancelled.
• In any bonus-related dispute, bd999's decision will be considered final.

VIP Program

There are four VIP tiers for regular players at bd999. Weekly cashback is available at each tier:

• Bronze: Up to 0.2% weekly cashback
• Silver: Up to 0.5% weekly cashback
• Gold: Up to 0.8% weekly cashback
• Platinum: Up to 1.0% weekly cashback

You can gradually move up to higher tiers through regular play. Contact the support team for details on the benefits of each tier.

Responsible Gaming Commitment

bd999 believes that gaming is a form of entertainment, not a source of income. We encourage all users to play responsibly. Set your limits and stick to them.

Self-Exclusion Feature

If you feel it is becoming difficult to keep your gaming habits under control, you can apply for self-exclusion through our support team. Temporary or permanent account suspension is available.

Protection of Minors

No one under the age of 21 may use the platform. Parents can use parental control software on their devices to prevent minors from accessing this site.

More detailed information on responsible gaming is available on our Responsible Gaming page.

The following activities are strictly prohibited on the bd999 platform. Violating these prohibitions will result in account cancellation and the balance may be forfeited:

• Money laundering or conducting any illegal financial activity.
• Collecting bonuses using multiple accounts (bonus abuse).
• Playing games using software bots, automation tools, or artificial intelligence.
• Attempting to hack or exploit bugs in the platform's software.
• Attempting unauthorized access to another user's account.
• Attempting to influence game outcomes through fraudulent means.
• Betting on behalf of or managing an account for a third party.
• Engaging in indecent, harassing, or hateful conduct.

The website, application, logo, design, content, software, and all digital assets of bd999 are the intellectual property of bd999. Users are prohibited from reusing, distributing, modifying, or publishing this content without permission.

The games available on our platform are the intellectual property of their respective game developers and provider companies, such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, PG Soft, JILI, and others.

• Using the platform for personal entertainment purposes is permitted.
• Using or reproducing content for commercial purposes is prohibited.
• The brand name bd999 may not be used without permission.

bd999 gives the highest priority to protecting users' personal information. Our platform uses SSL encryption technology to keep all transactions and data secure.

A detailed description of how we collect, store, and use your personal information is available on our Privacy Policy page. By using this platform, you are also consenting to our privacy policy.

Service Availability

bd999 endeavors to ensure the highest reliability. However, services may be temporarily unavailable due to technical reasons, maintenance, or unforeseen circumstances. No compensation claims may be made for this.

Technical Errors

bd999 reserves the right to correct any results or funds incorrectly displayed or paid out due to a technical error in a game. Any amounts collected by taking advantage of faulty software may be reclaimed.

Third-Party Services

Game provider companies operate as third parties under their own terms and conditions. bd999 is not responsible for any errors or issues with their software.

• bd999 is not liable for issues arising in an ongoing game due to an internet connection failure.
• bd999 does not bear responsibility for financial losses caused by the user's own error.
• If you are a victim of fraud, notify our support team immediately.

Right to Modify Terms

bd999 reserves the right to modify these terms at any time. For significant changes, we will endeavor to notify users in advance via their registered email or through the platform. Continuing to use the platform after changes have been made will be considered acceptance of the new terms.

User Request to Close Account

You may request account closure at any time. To do so, contact our support team via live chat or by email at [email protected]. You will have the opportunity to withdraw your remaining balance before the account is closed, subject to conditions being met.

Account Cancellation by bd999

bd999 reserves the right to temporarily or permanently close any account without prior notice for violations of the terms, fraud, or any other reason.

Dispute Resolution Process

If you have any dispute or complaint, please first try to resolve it directly with our support team. Contact us via live chat or email — our team is ready to assist in Bengali and English, 7 days a week, 24 hours a day.

Final Decision

In any dispute related to game results, bonus calculations, or transactions, bd999's server logs and records will be considered the final evidence. If a resolution cannot be reached by mutual agreement of both parties, neutral mediation may be arranged.

Severability of Terms

If any part of these terms is found to be unenforceable for any reason, the remaining parts will remain fully in effect.